Privacy Policy

Last updated: November 18, 2025

Table of Contents

1 Introduction

At SouthPeel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our banana trading platform.

2 Information We Collect

Personal Information

  • • Full name and contact details
  • • Email address and phone number
  • • Complete address information
  • • Account credentials

Transaction Information

  • • Order details and purchase history
  • • Payment information (for transaction records)
  • • Shipping and delivery information

Technical Information

  • • IP address and device information
  • • Browser type and version
  • • Usage patterns and platform interactions

3 How We Use Your Information

Service Provision

  • • Facilitate banana trading transactions
  • • Process orders and payments
  • • Enable farmer-buyer communication
  • • Provide customer support

Platform Improvement

  • • Enhance user experience
  • • Develop new features
  • • Analyze platform usage patterns
  • • Ensure platform security

4 Information Sharing & Disclosure

Limited Sharing

We only share necessary information between farmers and buyers to facilitate transactions. Your personal contact information is never shared without your consent.

Legal Requirements

We may disclose your information if required by law, to protect our rights, or to ensure the safety of our users and the public.

5 Data Security

✓

Security Measures

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Strict access controls limit who can view your information
  • Regular Audits: We conduct regular security assessments
  • Secure Infrastructure: Our platform uses industry-standard security practices

6 Your Privacy Rights

Access & Control

You have the right to access, correct, or delete your personal information. You can update most of your information directly through your account settings.

Data Portability

You can request a copy of your personal data in a structured, machine-readable format.

Account Deletion

You may request deletion of your account and associated data, subject to legal retention requirements.

7 Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze platform usage, and provide personalized features. You can control cookie settings through your browser preferences.

8 Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our platform and updating the "Last updated" date.

9 Contact Information

SouthPeel Privacy Team

Davao City, Philippines

malatesean6@gmail.com

For privacy-related inquiries and concerns

By using SouthPeel, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.